FAQs
Orders & Shipping
How do I place an order?
Select your preferred size and color, add your item to the cart, and proceed to checkout. An order confirmation email will be sent to you instantly.
Can I cancel my order?
Yes, orders can be canceled within 1 hour if not processed. Contact our support team immediately.
Can I change the size or color after placing an order?
If your order has not entered the packing or shipping stage, we can update the size or color.
Can I change my shipping or billing address?
Address changes are possible only before the order is shipped.
How long does shipping take?
Standard U.S. shipping takes 3–5 business days. Times may vary during peak seasons.
Do you ship to P.O. Boxes?
Yes, we deliver to valid U.S. P.O. Box addresses.
How do I track my shipment?
A tracking link will be emailed or texted to you as soon as your order ships.
What if my item arrives damaged?
If any item arrives damaged or faulty, contact us immediately with your order number and photos, and we’ll resolve it ASAP.
Return & Exchange
What is your return policy?
We offer a 30-day money-back guarantee. If the product doesn’t work for you, return it within 30 days for a full refund.
How do I make a return?
Submit a return request through our support channel. We’ll provide instructions and a return label if needed.
How do I exchange an item?
Exchanges are available for size or color changes once the original product is returned.
When will I receive my refund?
Refunds are processed within 3–5 business days after we receive your returned item.
How do I use store credit?
Store credit is issued as a gift code that you can enter at checkout.
Product & Sizing
How do your clothing items fit?
Our products follow a true-to-size fit. For best accuracy, refer to the size chart on each product page.
When will sold-out items be restocked?
We restock frequently. Click “Notify Me” on the product page to get alerts once stock is available.
Which size should I choose?
If you’re between sizes, go down for a fitted look or up for a relaxed fit.
International Orders
Do you ship internationally?
Currently, we ship across the United States. International shipping will be available soon.
How do international returns work?
Once international shipping is introduced, return times may vary due to transit delays. Updates will be provided for every step.